Last Updated: 24th December 2024

At Brindah (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website [https://brindah.com/] and use our services.

1. Information We Collect

We collect personal and non-personal information to provide, improve, and personalize our services. The types of data we collect include:

  • Personal Information:
    • Name
    • Email address
    • Phone number
    • Billing address
    • Shipping address
    • Business name
  • Payment Information:
    We collect payment-related details such as billing address and payment methods to process transactions.
  • Browsing Data:
    We collect non-personal browsing data such as IP addresses, device information, and user behavior on our website using cookies or similar technologies.

2. How We Use Your Data

We use the information we collect for the following purposes:

  • Providing Services: To process orders, fulfill requests, and provide customer support.
  • Improving the Website: To analyze usage patterns, troubleshoot issues, and enhance user experience.
  • Marketing and Advertising: To send promotional emails, newsletters, and offers, and to display relevant ads on third-party sites based on your interests.
  • Analytics: To track and analyze website traffic and user behavior to improve our services.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that help us remember your preferences and track website usage. You can manage your cookie preferences through your browser settings, but disabling cookies may affect some website functionalities.

4. Sharing Your Data with Third Parties

We may share your data with trusted third parties under the following circumstances:

  • Payment Processors: To complete transactions and process payments securely.
  • Third-Party Services: We use third-party services for analytics, advertising, and marketing. These services may collect information about your browsing activities to serve personalized ads.

We ensure that these third parties are compliant with privacy standards and handle your data in accordance with applicable laws.

5. Data Security

We take reasonable steps to secure your personal data from unauthorized access or disclosure. We use secure servers and encryption technologies to protect sensitive information such as payment details. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

6. Your Data Rights

You have the right to:

  • Access your personal data and request a copy of the information we hold about you.
  • Update or Correct your personal data if it is inaccurate or incomplete.
  • Request Deletion of your personal data where it is no longer needed for the purposes for which it was collected.

To request access, correction, or deletion of your data, please contact us at [connect@brindah.com]. We may need to verify your identity before processing such requests.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at connect@brindah.com